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July 2008

Safeguard Your SharePoint Content with Data Protection Manager

Take your SharePoint restoration to the item level
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The DPM console must be installed with Windows Server 2003 SP1 or R2, as Windows Server 2008 is not yet supported. I also recommend that you install the 64-bit version of both Windows and DPM 2007, because memory support is better, and the system will scale much better than a 32-bit version will. As a side benefit for Exchange Server 2007 administrators, installing the 64-bit version of DPM lets you run the native version of Eseutil against backed up copies of Exchange databases.

All managed servers must be running Windows 2003 SP1 or later and have the KB940349 patch installed. SQL servers must be either SQL Server 2005 SP1/SP2 or SQL Server 2000 SP4, and must have the VSS Writer service running.

To perform an item-level backup of SharePoint, the SharePoint Web front-end servers must satisfy their own specific requirements. This involves installing a SharePoint-specific patch referenced in the Microsoft article “Description of the Windows SharePoint Services 3.0 post-Service Pack 1 hotfix package: January 31, 2008,” (support.microsoft.com/kb/941422), starting the VSS Writer service, and providing the protection agent with the credentials for the MOSS/WSS farm. This last step is a bit more involved, but essentially involves running the ConfigureSharePoint.exe tool from the SharePoint Web front-end server. This tool, located in the \bin subfolder of the DPM installation directory on the DPM server, prompts you to enter the farm administrator credentials for SharePoint. You must re-run the tool whenever the farm administrator credentials change.

And, of course, before any backups can take place from the console, you must deploy specialized DPM agents to any system that will be backed up. These agents, deployed and administered from the console, as Figure 4 shows, can be pushed out to systems using an account with local admin rights on the servers. After you’ve satisfied all prerequisites and pushed out the agents, you create the initial backup replicas via the use of Protection Groups.

Creating a Protection Group
DPM uses the concept of a Protection Group, such as the ones that Figure 1 shows. Each Protection Group provides for different schedules, snapshot frequencies, and retention ranges, which you configure when you create the Protection Group. For each Protection Group, a replica volume and a recovery point volume is created for each protected resource. For SharePoint content databases, this means that each protection group will create two volumes for every content database. The recommended sizes for the replica and recovery point volumes will change based on criteria you specify when creating the group, so it’s not a bad idea to play around with those numbers to see how performing additional Express Full Backups or taking snapshots of data more often increases or decreases recommended volume size. Bear in mind that the recommended size for each of these volumes is determined according to the current size of the database, so you should increase the volume sizes if you anticipate that content database size will increase.

It’s crucial that you understand the difference between a SQL content database backup and a SharePoint item-level backup. The SQL content backup is based on VSS snapshots, but an entire database would need to be recovered in the event of data loss. These types of backups are geared toward scenarios involving disaster recovery. The SharePoint item-level backups, which are performed against a SharePoint Web front-end server, aren’t snapshot-based, so items can be recovered only at the point of the last Express Full Backup, but this type of backup lets you recover individual items without initiating a full database restore.

Restoring Content
The Recovery tab of the DPM console is where administrators can initiate restores of individual SharePoint items or of entire SharePoint content databases. You can restore SharePoint SQL content databases from SQL backups—either by overwriting an existing database or recovering it to a different SQL Server instance or even a flat network folder.

SharePoint item-level recovery using the DPM console simply requires navigating through a folder hierarchy to find the individual document or list item and restoring it to the SharePoint site. Assuming the item hasn’t been archived to tape, it’s immediately restored to the site.

Understanding DPM Licensing
DPM licensing costs are calculated according to the type of server being backed up. Standard Windows servers, such as file servers, require a DPM standard license; application servers such as Exchange, SQL Server, and Share- Point servers require an enterprise license. Your organization might already own DPM licenses, particularly if you’re invested in other System Center products such as Operations Manager 2007 or Configuration Manager 2007. It’s best to check with Microsoft to see what type of deal you can obtain.

Not Perfect, But...
For those organizations heavily invested in SharePoint and without a current itemlevel recovery product in place, DPM is an excellent choice. DPM is an impressive product, and there’s something quite magical about how simple it is to restore an entire environment painlessly with a few mouse clicks. It’s not perfect—I’d personally like to see the ability to install multiple redundant primary consoles, for example—but all in all, it’s an excellent tool to provide for enhanced recovery and protection capabilities for a SharePoint 2007 environment.

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